I should also note that Centerpoint has agreed to pay a fine of $60,000 for violating the rules related to releasing switch-holds. Again, it is good to see the PUCT hold TDUs equally accountable for violations that directly affect retail service.
Read more here: http://www.energychoicematters.com/stories/20160428d.html
Finally, the PUCT seems to be getting serious about enforcing the rules that TDUs are to follow. In this instance Oncor has agreed to pay a $700,000 to settle allegations that it was estimating meter reads beyond the allowed 3 consecutive months. This does not surprise me in the least. Finally, REPs can feel good they aren’t the only entity being held responsible for service issues that affect retail customers.
The story in RetailEnergyX.com can be found here: http://www.retailenergyx.com/sy.cfm/2233/Oncor-To-Pay-700-000-To-Settle-Meter-Reading-Estimation-Issues