Archive for August 2012

List of PUCT Compliance Audits

Below is an updated list of PUCT compliance audits and complaint-based investigations that have been concluded.  In addition to the lists below, 6 REPs have concluded the audit process with the PUCT not recommending penalties.

Complaint Based Audits

Docket # REP Name Fine
37133 Direct Energy – Billing Issues $200,000
37263 Amigo Energy – Billing Issues $15,000
38783 Penstar Power $6,000
39317 TXU Energy – Disconnect Issues $80,000
39920 Stream Energy $20,000

Compliance Audits

Docket # REP Name Fine
38384 DPI Energy $104,250
38392 Ambit Energy $22,500
38393 Andeler $30,000
38394 Spark Energy $44,500
38395 Bounce Energy $28,000
38396 Affordable Power $40,000
38433 First Choice Power $16,500
38550 Accent Energy $50,000
38596 Penstar Power $14,000
38632 Gexa Energy $65,000
38657 Just Energy $17,250
38740 Green Mountain $16,500
38785 Reliant Energy $50,000
38839 Fulcrum Power/Tara Energy $13,000
38905 Champion Energy $30,000
38982 Mega Energy $42,400
39046 Texpo Power $19,000
39047 Fulcrum Power/Amigo $13,000
39226 Cirro Energy $18,000
39248 Brilliant Energy $39,600
39249 EPCOT Electric $40,000
39265 Gateway Power $17,000
39285 CPL $18,000
39386 Alliance Power Company $18,000
39441 LPT, LLC (Liberty Power) $39,000
39460 ChainLakes Power (dba Simple Power) $39,500
39560 StarTex Power $30,000
39648 Apollo Power and Light $26,700
39696 Stream Energy $74,000
39767 Acacia Energy $40,000
39791 Texas Power $65,000
39921 Young Energy $18,000
40090 Glacial Energy $235,750 (contested)
40159 Our Energy $20,000
40206 MXEnergy $64,500
40241 TriEagle Energy $36,000
40267 10K Energy $20,000
40402 Nooruddin Investments (dba Discount Power) $7,000
40476 Pegasus Alliance Corp. (dba Onpac) $15,000
40579 Ambit Energy $35,000

New Customer Protection Rule Books Available

New customer protection rule books are now available.  They include the recent changes to 25.43 (POLR);  25.478 (deposits); and 25.498 (Prepay Service) stemming from project 39969 as well as changes to 25.497 stemming from project 40180.

As always, these books are available in print (5.5” x 8.5”) for $10 per book (which covers the cost of printing and shipping).  Alternatively, for those of you with tablets, you may also download (free) the PDF file for the rule book on our website at:  http://your-rcs.com/ch25-booklet-08192012-online.pdf.

If you would like to order one of the printed books, please send an email with your name, company name, mailing address, and number of rule books desired to pdolese@your-rcs.com