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RCS in the News

Often sought for an "expert" viewpoint, Ms. Dolese has provided information to many in the media.  Below are some of the stories...

RCS Press Release - Electric Complaints See Small Increase in 2014 - - February 25, 2015

RCS Press Release - Electric Complaints and Violation Rates Fall in 2010 - - March 22, 2011

RCS Press Release - Electric Complaints and Violation Rates Decrease in 2009 - - March 31, 2010

RCS Press Release -  Electric Complaints and Violation Rates Increase in 2008 - - March 10, 2009

RCS Press Release - Texans are Well Protected in Today’s Competitive Retail Electricity Market  - - March 4, 2009

Houston Chronicle - Failures Weren't Without Warning - - June 21, 2008

Texas Observer - Risky Business - Political Intelligence - - June 13, 2008

Houston Chronicle - Electricity retailer won't honor fixed-rate contracts - - May 15, 2008

KPRC-TV Houston, Ask Amy - Complaints to PUC Are Down

Houston Chronicle - Texas Electric Complaints Down, Violations Up

RCS Press Release - Electric Complaints to PUCT Hold Steady in 2007

Houston Chronicle - Mom and Pop Business May Suffer if Power Rules Change - - April 4, 2007

Houston Chronicle - Officials to seek penalty, refunds from TXU - - March 14, 2007

 Houston Chronicle - "Why Your Electric Bill is Still High" - - October 3, 2006

KPRC - "Customer Complaints" - - August 1, 2006

RCS Press Release - Electric Complaints to PUCT Continue to Decline - Feb. 20, 2006

KHOU -  "Up Close: Are you being overbilled for utilities?" - - May 26, 2005

Restructuring Today - "Texas Complaints Way Down (54%) From ERCOT Chaos Days" -- Tuesday, March 1, 2005

Houston Chronicle - "Moving Violations" -- Tuesday, August 31, 2004

Houston Chronicle - "Electricity Watchdog Lacks Power" -- Sunday, August 29, 2004

RCS Press Release - Data Exchange, Inc. Named "Texas Star" Provider of TPV Services -- Tuesday, August 18, 2004

Houston Chronicle - "Retail Electricity Complaints Up" -- Friday, February 20, 2004

Associated Press - "Customer Complaints to PUC Up in 2003" -- Friday, February 20, 2004

Corpus Christi Caller-Times - "Turning off customer complaints" -- Sunday, September 21, 2003

Consumer Federation of America - "A DISCOURAGING WORD" (OR TWO, OR THREE, OR FOUR) ABOUT ELECTRICITY RESTRUCTURING IN TEXAS, PENNSYLVANIA, NEW ENGLAND AND ELSEWHERE" -- March 2003

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Last modified: February 10, 2012

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