Often sought for an "expert" viewpoint, Ms. Dolese has
provided information to many in the media. Below are some of the
stories...
RCS Press
Release - Electric Complaints Declined in 2016 - - February 20, 2017
RCS Press
Release - Electric Complaints Decline in 2015 - - February 24, 2016
RCS Press
Release - Electric Complaints See Small Increase in 2014 - - February 25, 2015
RCS Press
Release - Electric Complaints and Violation Rates Fall in 2010 - - March 22,
2011
RCS Press
Release - Electric Complaints and Violation Rates Decrease in 2009 - - March 31,
2010
RCS Press Release - Electric
Complaints and Violation Rates Increase in 2008 - - March 10, 2009
RCS Press Release - Texans are Well Protected in Today’s Competitive Retail
Electricity Market - - March 4, 2009
Houston Chronicle - Failures Weren't Without Warning - - June 21, 2008
Texas Observer -
Risky Business - Political Intelligence - - June 13, 2008
Houston Chronicle -
Electricity retailer won't honor fixed-rate contracts - - May 15, 2008
KPRC-TV Houston, Ask Amy -
Complaints to PUC Are Down
Houston Chronicle - Texas
Electric Complaints Down, Violations Up
RCS Press
Release - Electric Complaints to PUCT Hold Steady in 2007
Houston Chronicle - Mom
and Pop Business May Suffer if Power Rules Change - - April 4, 2007
Houston Chronicle -
Officials to seek penalty, refunds from TXU - -
March 14, 2007
Houston Chronicle - "Why
Your Electric Bill is Still High" - - October 3, 2006
KPRC - "Customer Complaints" -
- August 1, 2006
RCS Press
Release - Electric Complaints to PUCT Continue to Decline - Feb. 20, 2006
KHOU -
"Up Close: Are you being overbilled
for utilities?" - - May 26, 2005
Restructuring Today - "Texas
Complaints Way Down (54%) From ERCOT Chaos Days" -- Tuesday, March 1, 2005
Houston
Chronicle - "Moving
Violations" -- Tuesday, August 31, 2004
Houston
Chronicle - "Electricity
Watchdog Lacks Power" -- Sunday, August 29, 2004
RCS
Press Release - Data
Exchange, Inc. Named "Texas Star" Provider of TPV Services --
Tuesday,
August 18, 2004
Houston
Chronicle - "Retail
Electricity Complaints Up" -- Friday, February 20, 2004
Associated
Press - "Customer
Complaints to PUC Up in 2003" -- Friday, February 20, 2004
Corpus Christi Caller-Times -
"Turning off customer
complaints" -- Sunday, September 21, 2003
Consumer
Federation of America - "A
DISCOURAGING WORD" (OR TWO, OR THREE, OR FOUR) ABOUT ELECTRICITY
RESTRUCTURING IN TEXAS, PENNSYLVANIA, NEW ENGLAND AND ELSEWHERE" -- March
2003
