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Letitia Garcia

Ms. Garcia joined the RCS team in the fall of 2003. Letitia worked in the Customer Protection Division of the Public Utility Commission of Texas from 1998 through the spring of 2003 as the administrator the the PUCT's Complaints Database. 

As such, Letitia was responsible for running the various reports used by the PUCT to to monitor customer complaint activity and identify complaint trends.  Ms. Garcia now provides this expertise to RCS and its clients in the form of data for the Texas Retail Electric Scorecard, Texas Telephone Scorecard, and the Complaint Scorecards.  
Contact Letitia:

email:  lgarcia@your-rcs.com

 

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Copyright 2012 Regulatory Compliance Services
Last modified: February 10, 2012

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